By using this site you agree to the following terms for general use, purchases, and services.
Site Use
- Use the site lawfully and do not disrupt operations or security.
- Maintain the confidentiality of your account credentials.
- We may update content and features without notice.
Purchases and Payments
- Orders are processed via secure payment gateways (e.g., Selcom, Pesapal).
- Seats for ticketed events may be held for a limited time and released if payment is not completed within the window.
- You will receive confirmations and receipts to your email when payment completes.
- Tickets become valid upon payment confirmation.
- We may cancel or relocate seats to resolve operational issues or comply with safety requirements; equivalent value will be offered.
- Resale or transfer may be restricted; follow provided guidance.
Memberships
- Membership terms, duration, and benefits are defined by the selected plan.
- Renewals and upgrades are subject to current pricing and eligibility.
Vouchers
- Vouchers carry a balance or fixed entitlement and may have expiry dates.
- Protect your voucher codes; lost or shared codes may be redeemed by others.
Refunds and Cancellations
- Refunds follow event, membership, or voucher policies and applicable law.
Liability
To the extent permitted by law, we disclaim indirect damages arising from site use. We provide services as available and do not guarantee uninterrupted availability.
Privacy
Your use of the site is also governed by our Privacy Policy.
Governing Law
These terms are governed by the laws applicable where the venue or service is provided unless otherwise required.
Changes to Terms
We may update these terms periodically. Continued use of the site indicates acceptance of the updated terms.
Contact
Questions about these terms can be sent to boxoffice@dsmplayers.or.tz.